Are you or someone you know having trouble paying natural gas energy bills?
We know there are times when paying energy bills may be difficult for you or someone in your life and Columbia Gas offers options to help customers get back on track.
Apartment Complexes within the NAPLS District
The following apartments are the only complexes located within the district. If you are unsure of whether or not a unit is within the district, please call (614) 413-7134 to verify with the school district or visit the auditor’s website to verify the school district zoning.
Berkley Park
Enclave
Estates at New Albany
Fairway Lakes
Market & Main
Ridge at Chestnut Hill (only certain units)
Walcott Manor by Redwood
Energy Assistance Programs
Do you need help paying your electric and gas bills? Ohio has several energy assistance programs available. Click here for details on eligibility or to apply. You can view specific details about each program by clicking on the program name on the right side panel.
Emergency Assistance
Franklin County’s Prevention, Retention, and Contingency Plan offers one-time or short-term emergency assistance to families. This assistance can be requested for home and utility-related expenses, as well as rent assistance. See details, eligibility information, and apply here.
Energy Efficiency Programs through MORPC
MORPC offers home energy efficiency and safety services at no cost to income-eligible residents to help keep them warmer in the winter and cooler in the summer, all while lowering energy bills. MORPC’s programs can provide free furnace tune up or replacement, free wall and attic insulation, free replacement refrigerator and light bulbs, etc. These programs are available all year to Franklin County residents and are provided at no cost to income-eligible clients. Click here or call (614) 621-1171 for more details or to apply.
Low Cost Internet and Technology
If you are a family that has children in school and a household income below 200% of the federal poverty line, you may qualify to get a computer and a year of internet for as little as $20.* Find out more information here.
*this program does not apply to families with Columbus City School students who can access technology through the district. Find more information here or by calling 614-365-5000.
Office of Ohio’s Consumer Counsel
The Office of the Ohio Consumers’ Counsel (OCC) represents Ohio’s residents in matters related to their utilities, including electric, natural gas, telephone, and water services. You can contact them with utility complaints or questions by calling (877) 742-5622 or (614) 466-9467. You can also email occ@occ.ohio.gov. They also provide information about utility assistance. Find out more information here or through their factsheet.